Call, email or write to us

If you want to contact us by email, complete this form. We aim to get back to you within 2 working days.

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Email us

Business hours are between 9am and 5pm Monday to Friday (excluding Bank Holidays). We aim to respond within 2 working days.

Call us

Silver Account
0345 601 5219 (calling from abroad +44 2392 664 912)

Platinum Account
0345 609 0453 (calling from abroad +44 2392 668 650)

Black Account
0345 601 7188 (calling from abroad +44 2392 660 340)

Student & Graduate
0345 600 8746 (calling from abroad +44 2392 666 547)

Minicom
0345 600 0512

Lines are open open Monday to Friday 8am-8pm (except bank holidays) and 9am-5pm on Saturdays. Please be advised calls are recorded for training and quality assurance purposes.

Write to us

You can also write to the NatWest customer services team at the following address:

NatWest customer services team
Sentinel House
Airspeed Road
Portsmouth
P03 5RF